The Principles of People Management

Endorsed by the Institute of Leadership & Management (ILM), ‘The Principles of People Management covers all aspects of management development from both a strategic and tactical basis.

Course overview

You will learn how to create the right culture for your team and identify the key areas of leadership that will drive your business forward. You will then learn the key managerial skills required to execute your strategic plan. This will include how to deliver effective one to ones, team meetings and coaching sessions.

A fully tailored approach

Lammore tailor every course that we deliver to the exacting needs of your business, including sector, branding and business terminology.

We meet with key stakeholders to fully understand your business model and internal working processes. This makes our courses specific to job roles and learning outcomes.

Prior to the commencement of training we spend time with your employees to understand in-depth what they want to achieve, plus any performance enhancements we can make to ensure that each person can put in to practice what they’ve learnt.

Our training philosophy

Management is a simple process, and at Lammore Consulting we believe that:

‘A manager’s role is to give people the direction (the what), motivation (the will), strategy (the how) and capability (the skill) to succeed.‘

We call these the ‘4 Pillars of Management’.

The management training challenge

Managers are often promoted into managerial positions because they were good at the job itself. But being good at your previous role doesn’t necessarily make you a good manager. All too often managers are given little or no training, and are asked to learn the required skills ‘on the job’.

Our Trainers have been there and worn the T-Shirt!

Our trainers have all held senior managerial and leadership positions within large corporations. They understand the challenges you are facing because they would have faced them too.

Course content

Click on the button below to view the typical structure of a four day development programme.

The Principle of People Management Programme Structure

Prior to delivering any course we engage in thorough consultation with yourself and key stakeholders to ensure that course theory and content meets with your exact requirements.

The content of the course is modular therefore can be broken to to deliver shorter, skill-specific courses.

Module 1: 1.5 days – Strategic Management

Part 1. Introduction

  • Leader vs. Manager: Strategic vs. Tactical
  • The 4 Pillars of Management

Part 2: Building Blocks

  1. Insights
    – Insights personality profile
  2. Prioritisation
    – Time Management Matrix
    – ‘Big Rocks’
  3. Situational Leadership
    – Adaptability
    – Development Levels

Part 3: The 4 Pillars of Management

  1. Direction
    – Vision (Big Picture/The Vital Few)
    – Corporate DNA (Values/Ground-Rules/Gen Y)
  2. Motivation
    – Incentive Plan (Herzberg 2 Factor Theory)
    – Setting Consequences
  3. Strategy
    – Deployment Plan
    – KPIs
  4. Capability
    – Capability Audit (Competence/Commitment)
    – Resource Planning

Module 2: 1.5 days – Tactical Management

 Key Touch Point 1: One to Ones

  1. Problem Analysis
    – The Performance Management Diagnostic
  2. Feedback Skills
    – Giving feedback (‘PACE’/’GROW’)
    – How to give negative feedback
  3. Communication Skills
    – Listening & Questioning skills
    – Empathy
    – Handling difficult conversations
  4. Role Plays
    – One to One Role Play: putting it into action

Key Touch Point 2: Coaching

  1. How we learn (the brain)
  2. The Development Cycle
    – The ‘Three Point Role-Play’
  3. Role Plays
    – Coaching Role Play: putting it into action

Key Touch Point 3: Team Meeting

  1. Structure of a Meeting
  2. Ownership
  3. Presentation Skills
    – What makes a great presentation?
    – ‘Four Part Introduction’
  4. Role Plays
    – Presentation Role Play: putting it into action

Module 3: 1 day (Assessment Centre)

  1. Knowledge Test
  2. Role Play Assessment:
    – One to Ones
    – Group Work
    – Presentation